If you notice that your tracking number has not been updated for an extended period of time, please contact ASUS Support on email@example.com as soon as possible. Once we obtain all the relevant information it will take 5 to 7 business days to process. We will do our best to handle your case.
First you should confirm the information on the shipping label and the outer packaging, check if there are any breakages or severe damage. If there is anything abnormal, please contact ASUS Support ona firstname.lastname@example.org
Most of our couriers will make three attempts at delivery before marking a parcel as undeliverable. Once your parcel is marked as undeliverable it will be returned to warehouse. Once we received your returned parcel, we will then process a refund to the original account used to purchase the item(s). If you have any questions, please do not hesitate to contact ASUS Support on email@example.com .
To secure every customer, ASUS payment partner will undergo series of security checks. Please contact ASUS support on firstname.lastname@example.org directly to query pending payment status. Please be noted that ASUS store only ship orders after funds have cleared.
If you are within the 7-day refund policy period and would like to request a refund, please contact Customer Service or issue the return session in Myaccount. Please note that if the item is opened, used, or damaged we reserve the right to decline the return or charge a restocking fee of R300. All refund requests are to be sent to email@example.com.Please note, you will be required to provide the following details when requesting a refund:
If you open your parcel and find out that the product inside is damaged, please take photos, keep the original packaging and contact ASUS support right away on firstname.lastname@example.org. When you contact us, please include pictures or evidence along with your claim. Once we obtain all of the relevant information it will usually take 5 to 7 business days to process.
When starting to use it I connected with my 5.0ghz wifi network without problems. I used it for a few days until I decided to check if everything was up to date on it. I downloaded drivers directly from the asus website at this link: ++ ... /HelpDesk_Download/++ 781b155fdc